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Author: uk365guy

MICROSOFT DYNAMICS 365 INTEGRATION WITH SHAREPOINT, ONEDRIVE, ONENOTE,DELVE,OFFICE GROUPS

INTEGRATION WITH SHAREPOINT

– Dynamics 365  integrates with SharepPoint via Server – to – Server integration.

– All combinations of Dynamics 365 Online, Dynamics 365
–  On-Premises with SharePoint Online, SharePoint On-Premises are supported.

OneDrive for Business

Store, synchronize and share files

Private storage where documents are not shared by default
 – unlike SharePoint

-1TB of cloud space is provided

-Automatically synchronizes with OneDrive for Business desktop application.

Requirements:

-Dynamics 365 or Dynamics 365 On-Premises
-User must be assigned an office 365 license
-SharePoint Integration.

OneNote :

OneNote is used to capture the Adhoc Notes which can be typed or hand written.
In a way to use paper project button.
Recently OneNote made it available in Office 365 and now it is integrated with Dynamics 365

OneNote Integration:

-Available for Dynamics 365 and Dynamics 365 On-Premises
-OneNote notebooks stored in a SharePoint Site.
-SharePoint integration must be enabled.
-Entity enabled for document management and OneNote integration.
– Does not replace Dynamics 365 Notes.

Microsoft Social Engagement

-Social Engagement can be used on its own or integrated with Dynamics 365 (and Dynamics 365 On-Premises)

-Social Engagement is a cloud-based system for collecting data from social media websites.

Integration with Dynamics 365

-Social Engagement subscription must be enabled and have assigned licenses to users.

-In the Dynamics 365 web application, configure Social Engagement (Settings > Administration)
-Select the Social Engagement instance

-Add the Social Engagement control to Dynamics 365 forms and dashboards.

Skype for Business and Skype

-Dynamics 365 integrates with Skype and Skype for Business (Previously known as Lync)
-Telephone numbers cab be clicked to start a call.
-Only one of Skype and Skype for Business can be configured for  a Dynamics 365 instance (Settings>Administration > System Settings)

Yammer: –

Yammer is  a cloud based service that provide a private social network site for organisations.

-It can be integrated with Dynamics 365 and Dynamics 365 On-Premise
-Yammer enterprise license are required to integrate with dynamics 365.

-The Free version of Yammer not supported for Integration with Dynamics 365 and Dynamics On-     Premise.

-You might be aware of activity feeds in Dynamics 365 also a collabration feature.

– After Integration with Dynamics 365 the activity feeds are not shown on the Dynamics 365 instead    it will be shown on Yammer.

The Integrating person should be Dynamics 365 Administrator.

Office 365 Groups:

-Office 365 Groups are shared workspaces for collaboration between Office 365 users.
-The Integration with Dynamics 365 allows collaboration between Dynamics 365 users and Office 365 users who are not Dynamics 365 users.
-The integration is provided by a Dynamics 365 solution that is installed from the Office 365 admin portal.

Requirements to complete the integration with Office 365 Group

– Microsoft Dynamics 365
-An Exchange Mailbox for each user that will use Office 365 Groups.

-SharePoint integration enabled for viewing documents in an Office 365 Group.

Integration in Microsoft Dynamics 365

-Configure integration at Settings > Office 365 Groups

-Select Aut0 Create to automatically create a new group for new records.

Office Delve:

-Office Delve is part of Office 365
-Search content in Word, Excel, OneNote, SharePoint sites and elsewhere in Office 365.
-Can be shown in Dynamics 365 via a dashbaord component.

Requirements:
-Dynamics 365
-A subscriptiuon to Office 365
-Not available for Dynamics 365 On-Premises.

To enable Delve dashboard in dynamics 365 Integartion:
In Settings > Document Management enable:
-SharePoint Integration.
-Office Graph Integration.

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MICROSOFT DYNAMICS 365 TENANT CONSIDERATION

Tenant Considerations

– A tenant can include 50 production and 75 non-production instances

– Each instance has its own SQL database

– A licensed Dynamics 365 user can be given access to any instance associated with the tenant.

Instances for Different Regions

– A tenant is bound to a geographical region

– By default, all instances are created in the same region as the tenant

– On request the ability to create instances in other geographical regions can be granted.

– When configuring the instance, specify the region

– To manage instances, first select the region in Your current region is >

Current Regions(Nov 2016, microsoft often adds new regions, so please check new regions)

 – Asia Pacific(APAC)
– Europe, Middle-East, Africa(EMEA)
– Japan(JPN)
– North America(NA)
-Oceania(OCE)
-South America(LATAM)
– Canada
– India

Multiple Tenants

– Consider a multiple -tenant deployment for differing geographical or departmental needs
– Each tenant is managed separately.
– Licensed users can only access instances in the same tenant.
– Licenses and subscriptions can not be shared.
– A tenant can only be fedarated with one on-premises
  Active Directory

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MICROSOFT DYNAMICS 365 ADMINISTRATIVE MODE

Administration Mode

 – A sandbox instance can be placed into administration mode
– Only users with the system administrator or system customizer role can sign in to the instance

– Additionally, background operations can be disabled which stops workflows and other asynchronous operations.

Delete an instance

– Sandbox instance can be deleted
– The instance license becomes available for use
– Storage used is available for other instances in the subscription.

Copy an Instance

– Any instance can be copied to a sandbox instance
– The copy can be one of the following

  – A full copy includes all data, users and customizations
 – A minimal copy includes users and customizations but no data.

To copy an instance

– In the Dynamics 365 Administration Center, select the instance and then copy

– Specify the target instance (which is deleted and replaces)

– The copy instance is placed in Administration Mode and background operations are disabled.

– This prevents issues with integrations to external systems.

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MICROSOFT DYNAMICS 365 INSTANCES TYPES AND PROPERTIES

Dynamics 365 Instances

An instance is a Dynamics 365 database

Large organisations might use separate instances for different departments or for testing

Data for each instance is stored in its own SQL Server database.

Hierarchy

                                                          Tenant
                                                              |
   —-|—————————————-|————————————|
        Office 365 subscription            Dynamics 365 Subscription
                                                           |
                                                           |
                                           |                          |
                   Production Instance             Training Instance

Instance Types

_ An instance can be for

 – Production purposes
 – Non-production purposes, referred to as a Sandbox instance.

Sandbox Instances
_ Non- Production purposes include:
  – Training
  – Development
  – Testing of third -party add-ons
 –  Upgrade testing

Purchasing Instances
_ Production and Sandbox instances are purchased as add- ons for a subscription
– Add-ons cannot be purchased for trials

Instances Properties
NAME : The name of the instance which is shown in the application
URL : The URL name is used to form the sign in URL, the name must be unique across all instances
PURPOSE: For references, the purpose is only shown in the Office 365 admin portal
INSTANCE TYPE : Whether this is a production or sandbox instance
SECURITY GROUP : Determine which users have access to the instance. if a group is not specified then all users  who have a Dynamics 365 license are added to the instance.
Edit properties of an instance
– In the Office 365 admin center navigate to Admin > Dynamics 365
– This opens the Dynamics 365 Administration Center where a list of instances is shown
– Select the instance to change and then click Edit.
Administer Instances
– Actions that can be performed on instances:
 – Switch
 – Reset
 – Delete
– Copy
Switch an instance
– The ability to change instance type depends on available licenses
– An instance can be switched from:
 – Production to sandbox, or sandbox to production
 – Make changes in the Office 365 portal, under Admin > Dynamics 365
– In the Dynamics 365 Administration Center,select the instance and then click Edit  and change the type
Reset a Sandbox Instance
– Sandbox instance can be reset
– This deletes the instance and creates a new one(effectively deleting all data)
– In the Dynamics 365 Administration Center, select the instance and the click Reset
– Production instance can not be reset.
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