Category: Blog

Today i am going to show how you can quickly set the Unified Interface only for any Dynamic 365 App’s either it may be

Dynamic 365 Sales App
Dynamic 365 Customer Service App
Dynamics 365 Field Service App

For example:

Login into your Dynamic 365 Sales App and click on the little gear icon..

Now settings page is displayed on the Power Platform area.

Click on the “Settings” with gear icon..

Now save the settings..

When you login into the dynamics 365 sales app it automatically renders Unified Interface only.

I hope this helps.

Did you know on Dynamic 365 Sales Hub aa new feature has been added in 2020 release wave 1.

I was working on custom entity on the sales hub and there is a requirement to add a sub grid to fetch existing products from “product catalog”.

Here is the magic..

so you can add the products directly instead of clicking on the “+” sign on web client previously.

I hope this helps.

I have been working on new Unified Interface upgrade from web client of Dynamics 365 Customer Engagement..

Client have complained that they are not able to see the “Business Process Flow” on the case form when opened.

As you all know when you are transitioning from web client to New Unified Interface you will need to check your solution with solution checker.

Simple solution is to open the “customer service” app on the app designer and select the Case entity and add the missing “Business Process Flows” to the entity.

similarly if there is any forms missing for particular entity just add them to the related entity then save, validate and publish.. finally “Play” the app from the app designer itself.

I hope this helps.