Category: Blog

Have you heard of the categorize the emails from Outlook and Tracked in Dynamics 365?

Today i am going to share my experience on particular situation where some of the users emails communications being tracked in dynamics, the outlook will show “Tracked to Dynamics 365” alert.

If you want to untrack emails for individual users, simply you need to make the “incoming emails to None”.

so that the users “Dynamics 365 App for Outlook will be deleted for that user.

Today i am going to share on how the Microsoft Dynamics 365 Team Member License capabilities.

let’s gets started.

As you all know understanding the Microsoft Dynamics 365 Licensing Model needs some understanding on how the Full Access Users and Additional Users.

So for now i want to touch base on the Team Member Licensing and upcoming post includes full licensing model,

As many of our customers want to save some bucks on the licensing as some users act like light users( reading only some in most cases and accessing the activities).

Full Users: Full Users are the users who use full extent of the Dynamics 365, Customer Engagement, Finance & Operations. These full users are licensed with a Dynamics 365 Plan or Dynamics 365 Application Subscription.

Additional Users: Users who consume the data and reports from line of business systems.
They are complete light weight users who do tasks like time or expense entry and HR record Updates or be heavier users of the system, but not require full user capabilities.

These additional users are licensed with Dynamics 365 Team Members or Dynamics
365 Operations – Activity SL for Dynamics 365 for Talent and Dynamics 365 for Retail
subscriptions.

The Dynamics 365 Team Members subscription is a named user subscription
designed for users who are not tied to a particular function, but who require basic
Dynamics 365 functionality. This license entitles the user to light weight access
through designated scenarios built into Team Members experience. The Team
Members subscription does not provide access to custom applications and is not
intended for scenarios.

The Dynamics 365 Team Members User SL grants a user access to participate in a limited specific set of functionalities, as defined below, from the applications and plans.

Dynamics 365 Team Member use rights for Dynamics 365 Customer Engagement Plan Applications
The Team Members User SL grants a user the following Dynamics 365 for Sales, Dynamics 365 for
Customer Service, Dynamics 365 for Field Service, 
or 
Dynamics 365 for Project Service Automation
rights for their own use and not for, or on behalf of, other individuals:

(i) Create, view, update, and delete contacts, activities, tasks, and notes access to contacts,
activities, tasks and notes
(ii) Record time and expense for Dynamics 365 for Project Service Automation, and apply for
projects
(iii) Update personal employee information
(iv) User reporting and dashboards
(v) Participate as an end-consumer of Dynamics 365 services such as responding to surveys
(vi) A Team Members application module may not be customized with more than 15 custom
entities available to the Dynamics 365 Team license*

 see further on how the queue items managed