Menu Close

Tag: #mallareddygurram

Get Microsoft Dynamics 365 Field Service scheduling recommendations in the Outlook add-in

uk365guy

Hello Everyone,

Today I am going to share new feature which allows Dynamics 365 Field Service Scheduling recommendations in the Microsoft 365 Outlook Add-in.

Let’s get’s started.

So Finding and scheduling the right frontline worker can be a lengthy mutli-step process.

An assistant recommends wokers and time slots for the job, saving dispatchers time needed to validated matched resources.

Frontline managers and dispatchers can get recommendations to choose technicians or frontline workers to schedule work orders based on attributes like availability, skills or expertise.

The scheduling assistant based on the resource scheduling solution is now available in the Outlook add in, which is part of the Field Service integrations for Microsoft 365 applications, The feature helps dispatchers schedule, reschedule, on resource availability, skills customer promised time windows, customer location promixity and business unit.

You can download the Dynamics 365 Field Service for Outlook from here

Click on Get it now and then open the Dynamics 365 Field Service for Outlook add-in.

Sign in to the app and change the environment you would like to connect with.

You can add the Field Service to favorites.

Select the View > View Settings

Select Mail > Customize Actions

Under Message Surface > Select Field Service (Preview)

Select Save and Close settings.

Note: Field Service icon will be displayed in all your emails.

Regarding the scheduling suggestions or recommendations you can see the assistant recommends like below screen shot.

Note: To access this feature you need to be in the region Microsoft released into Microsoft Azure geographic area.

That’s it for today.

I hope this helps
Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

Share this:

Power Automate Flow to Send Emails from azure service bus queue to users

uk365guy

Hello Everyone,

Today I am going to show how to create Power Automate Flow to send emails from Azure Service Bus Queue to users.

Let’s get’s started.

Create a Cloud Flow.

Connection reference Service Bus Flow_AzureServiceBus

Look for emails from queue and select it.

Then select queue from dropdown and Queue Type = Main.

Choose the format of the data – Parse JSON

Select the content – Body

Schema in JSON FORMAT.

Select Add a new row.

Fill all the columns from the email table refer to above image.

Then Settings for Send an email(V2)

Finally when ever a message is received at the Azure Service Bus Queue then this flow will trigger and an email will be sent to receipt.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

Share this:

Microsoft AI Ignite 2023

uk365guy

Hello Everyone,

Today I am going to share Microsoft AI event which is Microsoft Ignite AI.

Let’s get’s started.

If you are following Microsoft Events then this event is known to you already, but for my blog reader information.

Today is Microsoft AI Ignite 2023.

Tune in into Microsoft AI Ignite 2023: https://news.microsoft.com/ignite-2023/

Learn all about Microsoft AI Event.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365Blogpostsin365days

Share this:

How to capture azure service bus queue and send email from Dynamics 365 Marketing

uk365guy

Hello Everyone,

Today I am going to share my thoughts on how to capture azure service bus queue and send email from Dynamics 365 Marketing.

Let’s get’s started.

Suppose there is a requirement to send emails from Dynamics 365 Marketing by capturing queues from Azure Service Bus Queue.

Where would queues coming from ? They will come from a Web App.

How do you do that integration of Azure Service Bus with Dynamics 365 Marketing.

Certainly! To capture Azure Service Bus Queue messages and send emails from Dynamics 365 Marketing, you can follow these steps:

1. Azure Service Bus Setup:

Set up an Azure Service Bus Queue.

Obtain the connection string for the Service Bus.

2.Power Automate Flow:

Create a Power Automate Flow.

Use the “When a message is received in a queue(Azure Service Bus)” trigger .

Configure the connection using the Service Bus Connection String.

Define actions to process the message, e.g extract relevant information.

3. Dynamics 365 Marketing Integration:

Add an action in the Power Automate flow to create or update a record in Dynamics 365 Marketing.

Use the “Create a record” or “Update a record” action based on your requirements.

Populate the necessary fields with data from the Azure Service Bus message.

4. Send Email in Dynamics 365 Marketing:

Add another action to the Power Automate flow to trigger the email sending process in Dynamics 365 Marketing.

You may use the “Send an Email(V2)” action or a similar one depending on your Dynamics 365 Marketing version.

5. Authenticate and Permissions:

Ensure that the authentication between Azure Service Bus, Power Automate, and Dynamics 365 Marketing is set up securely.

Grant the necessary permissions to the service accounts or users involved in the integration.

6. Testing and Monitoring:

Test the end to end flow to ensure that messages from the Azure Service Bus Queue trigger the desired actions in Dynamics 365 Marketing.

Implement monitoring and logging to track the flow execution and handle any errors.

By following these steps, you can create a seamless integration between Azure Service Bus Queue and Dynamics 365 Marketing, allowing you to capture messages and trigger email sending processes.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

Share this: